Project

The dairy and fresh produce sector faced multiple challenges in managing daily deliveries efficiently while maintaining freshness, accuracy, and customer satisfaction. Traditional order systems lacked automation and real-time updates, causing delivery delays and customer churn. Managing subscription-based orders, varying delivery schedules, and dynamic pricing models proved difficult for local distributors. Additionally, the absence of predictive analytics made it hard to forecast demand or optimize routes for cost efficiency. Limited digital engagement and manual payment handling further hindered scalability and customer retention.

Infyniaa AI developed a Subscription-Based Dairy Delivery App powered by intelligent automation, AI analytics, and cloud scalability. The platform digitized the entire supply chain from order placement to doorstep delivery. Customers could easily subscribe to daily or customized delivery plans for milk, dairy products, and groceries through an intuitive mobile interface. The app integrated real-time tracking, automated subscription billing, and AI-based demand forecasting to optimize delivery schedules. A robust cloud-backed admin dashboard enabled distributors to manage customers, routes, and payments seamlessly. Additionally, the solution incorporated smart notifications, cashless payments, and data-driven insights for better decision-making. Built with scalability in mind, the app supported multiple vendors and regional hubs under one ecosystem.

Post-deployment, the app delivered exceptional business results. Delivery accuracy improved by 85%, operational costs were reduced by 35%, and customer retention increased by 60% within the first quarter. The automated billing and AI forecasting features minimized manual effort and reduced missed deliveries. Real-time delivery tracking and push notifications enhanced transparency and user trust, helping the brand expand its subscriber base across multiple cities.